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Important notice about changing your payment card

We have identified an issue when you change your existing payment card to a new card via this My Account area.

 

Due to the way our payment provider, Stripe, and our subscription software run, unless your existing card on file has expired, entering a new card will not take effect. 

 

If you need to change your payment card, and the old card has NOT expired, you will need to cancel your subscription and create a new one with the new card.

 

We apologise for the inconvenience and are working to make new cards be picked up automatically.